Dell recalls 35,000 batteries worldwide
Action affects Dell notebooks sold between Oct. 5, 2004, and Oct. 13, 2005
News Story by Tom Krazit
DECEMBER 16, 2005 (COMPUTERWORLD) - Dell Inc. and the U.S. Consumer Products Safety Commission announced a recall of about 35,000 notebook batteries that could potentially pose a fire risk.
No injuries have been reported from the faulty batteries. Dell has received three reports of damage to tabletops and desks as a result of the problem, it said in a joint news release today with the commission. About 22,000 of the batteries were sold in the U.S.
The recall affects certain Dell notebooks sold between Oct. 5, 2004, and Oct. 13, 2005. Customers who purchased the following models are advised to visit the Dell battery program Web site to check whether they need a new battery: Latitude models D410, D505, D510, D600, D610, D800 and D810; Inspiron models 510M, 600M, 6000, 8600, 9200, 9300 and the XPS Generation 2 notebook; and Precision M20 and M70 mobile workstations. The batteries were also sold individually and provided as part of service replacements, Dell said.
Customers can also call (866) 342-0011 toll free to determine whether their notebooks have the affected batteries. Users should have the identification number stamped on the back of the battery written down before they call or visit Dell's site, the company said.
Dell will replace all the affected batteries for free, it said.
As reported on Computer World.com
DECEMBER 16, 2005 (COMPUTERWORLD)
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